Courses
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Law & Mediation Practice Professionalism: Leading Through Influence & Persuasion (2 Dual CLE Hours, TN ID: 332028)
"Leading Through Influence & Persuasion" helps attorneys understand the effects and power of influence and persuasion - both positive and negative - in their daily professional and personal roles. When we talk about influence and persuasion, we often
$59.97
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Law & Mediation Practice Professionalism: Workplace Harassment (2 Dual CLE Hours, TN ID: 332037)
The "Workplace Harassment" course helps attorneys understand, train and enforce acceptable workplace behavior. In 2012 alone, the US Equal Employment Opportunity Commission ordered that $365.4 million be paid out for discrimination and harassment
$59.97
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Let's Talk: Telephone Customer Service Excellence
Have you ever wondered why it seems so difficult to talk with some people and yet so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made
$125
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Let's Chat: Live Chat Etiquette & Excellence
In today’s world of customer support and service your clients have several options (channels) for interacting with your organization. Live Chat channel customers expect the same service as though they were in your office. How do you measure up?
$125
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Stressor Management
Today’s workforce is experiencing job burnout and stress in epidemic proportions. Workers at all levels feel stressed out, insecure, and misunderstood. Many people feel the demands of the workplace, combined with the demands of home, have become ...
$125
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Individual & Team Accountability
Organizations who promote accountability are more successful and more productive. In this course, you will learn about what accountability is, how to promote it in your organization, and how to become more accountable to yourself and others.
$125