Courses
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Self-Leadership
Self-leadership puts together taking responsibility for our outcomes, setting direction for our lives, and having tools to manage priorities. Self-leaders work at all levels of an organization. They are front-line workers in every possible role ...
$125
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Diversity in the Workplace
More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique. One of the ...
$125
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Meeting Life's Goals
We all have things we want in life. The route to success is to take the things that we dream about and wish for, and turn them into reality. This course will lead you through thinking, planning, and taking action on the things you really want.
$125
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Anger Management
Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don’t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well. Yet research tells ...
$125
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Let's Talk: Telephone Customer Service Excellence
Have you ever wondered why it seems so difficult to talk with some people and yet so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made
$125
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Let's Chat: Live Chat Etiquette & Excellence
In today’s world of customer support and service your clients have several options (channels) for interacting with your organization. Live Chat channel customers expect the same service as though they were in your office. How do you measure up?
$125