Law & Mediation Practice Professionalism: Strategic Communication (2 Dual CLE Hours, TN ID: 354534)

"Strategic Communication" helps attorneys learn proven, highly effective communication techniques to better help and serve their clients. Have you ever wondered why it seems so difficult to talk with some colleagues, clients and staff and so easy to

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Course curriculum

1. Course Overview, Learning Outcomes & Topics Covered
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2. Pre-Course Knowledge Check
1. What Are Your Relationship Building Skills?
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2. What do You Sound Like... to Others?
1. Do You Question Your Competence?
2. Developing Confidence
3. Knowledge Check #1
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1. Defining a Skilled Communicator
2. Knowledge Check #2
1. Case Study: New Neighbors
2. Exercise: Different Types of Communication Barriers
3. Being Mindful
4. Knowledge Check #3
1. Asking Good Questions
2. Probing
3. Pushing My Buttons
4. Knowledge Check #4
1. Can You Hear Me?
2. How Do You Rate Your Listening Ability?
3. Active & Meaningful Listening Skills
4. What is Said and What is Heard
5. Knowledge Check #5
1. What Do Our Bodies Say?
2. Gestures
3. Emotions
4. Knowledge Check #6
1. Dichotomies in Theory
2. Dichotomies in Action
3. Knowledge Check #7
1. Seven Things People Determine from Your Appearance
2. Self-Evaluation
3. Knowledge Check #8
1. Your Frame of Reference
1. Prepare, Prepare, Prepare
2. Testing Our Theories
3. Delivering Your Message
4. Knowledge Check #9
1. Self-Attitude
2. Case Study: "A Negative Image"
3. The "Assertive Formula"
4. Effectively and Empathetically Communicating Your "No"
5. Knowledge Check #10
1. Your Action Plan
2. Post-Course Knowledge Check
3. Download Course Details for Other State Accreditation/Credit

About this course

$59.97
45 lessons
0 hours of video content

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Law & Mediation Practice Professionalism: Strategic Communication (2 Dual CLE Hours, TN ID: 354534)

Course curriculum

Course Overview

Creating Positive Relationships

Growing Our Self-Awareness

Communication Basics

Communication Barriers

Asking Questions

Listening Skills

Body Language

Communication Styles

Creating a Positive Self-Image

Frame of Reference

Communication Techniques for the Workplace

Assertiveness vs. Aggression

Personal Action Plan

About this course

Discover your potential, starting today